We all like to relax in different ways, untroubled by distractions around us, and so the design of our lounge environment is sympathetic to the stresses of busy international travel and seek to be an antidote to these interruptions.
Energising seating, lighting and layout with a calming ambiance that delivers quality, sophistication and a strong local sense of place. The Aspire lounge environment provide our guests with the 'gift of time' to help find their equilibrium and enjoy an excellent customer experience.
Lounge environment Timeless Sophistication
Aspire lounges have a unique style that not only expresses a strong sense of place, but also suggests trust, calmness and familiarity thanks to its classical proportions, quality natural materials and iconic design items.
We understand customer behaviour and so design welcoming lounges with distinct zonal themes that appeal to different needs
Lounge environment quality Design
We collaborate with selected interior designers and architects and drive them to push boundaries, seek out new technologies and ensure we instil each and every lounge with a sense of place, whilst maintaining brand cues for consistency throughout our lounge portfolio.
Lounge Environment A Friendly welcome
Our lounge staff are some of the friendliest and most knowledgeable in the airport, determined to interact where wanted, advise when asked and care for guests when they are within our lounges; always going out of their way to make a guest smile and always “Aspiring to Be Remembered“. Additionally, our central customer service team are available via telephone, chat or email during and outside of office hours and always go out of their way to surprise and delight our customers.
Lounge Environment Local Provenance
Delicious food and tempting drink are essential to a fantastic customer experience. Be it a favourite regional drink, or a unique food speciality, we strive to bring local touches to our customers, encouraging our supply chain to source products from local suppliers while always maintaining quality and consistency.
Lounge environment Aligning Human needs
Healing principles define Aspire – by aligning environmental qualities with physical, social and psychological wellbeing needs, our lounges contribute to better relaxation, energy and wellbeing even though guests might not have even consciously noticed.
Our customers breathe clean air that feels fresh, drink water that is pure, sit down in a lounge that has natural and pleasant warm light and relax in an environment that have acoustics that are perfectly pitched.
Lounge environment Wellness techniques
Integrated at the core of every new Aspire lounge is our desire to create a unique environment that naturally 'heals' and re-energises through proven wellness techniques such as air purification, de-ionisation and lighting that aligns to our circadian rhythm. By offering an energising lounge with locally-sourced food inspired by nature in a warm and welcoming environment, our customers can ground themselves in their journey.
Additionally, by partnering with innovative technology brands we can offer our lounge customers a stimulating and relaxing virtual reality experience influenced by a strong local sense of place or a comprehensive downloadable digital library of interesting magazines and daily newspapers.
Lounge environment Inspiring & educational
Aspire lounges are skilfully created to reflect a fusion of wild beauty, contemporary design, culinary excellence and vibrant cities. Inspired by exploration, nature, colour and culture to deliver an immersive experience with a strong, unique local sense of place that promotes travel and exploration throughout the region.
a stimulation of senses welcoming relaxing energising