The Aspire Way for Passengers

Delivering the aspire way to
Passengers

Aspire are Europe's largest brand of airport lounge.

Our focus is on delivering an immersive lounge experience that is truly unique and illicit's feelings of excitement, anticipation, intrigue, wonder and surprise that relax and energise our customers to deliver the perfect start to their journey.

For passengers
Relaxing lounge environment

We all like to relax in different ways, untroubled by distractions around us. Aspire lounges have a unique timeless and sophisticated style that instils trust, calmness and familiarity thanks to its classical proportions, quality natural materials and iconic design items.

Delicious food and tempting drink are essential to a fantastic customer experience. Be it a favourite regional drink, or a unique food speciality, we strive to bring local touches to our customers.

Learn more

For passengers
EXCELLENT CUSTOMER EXPERIENCE

We aim to exceed customers’ expectations by consistently delivering excellent customer experiences that are underpinned by a positive customer service attitude.

Individual experiences with Aspire begin long before customers arrive in our lounges and technology plays an important role in delivering a seamless and enhanced customer experience; from online bookings to rewarding loyalty with our mobile app.

Our lounge staff are some of the friendliest and most knowledgeable in the airport, always going out of their way to make a guest smile and always “Aspiring to Be Remembered“.

Learn more

For passengers
brand engagement

We've defined, we promise and we consistently deliver an immersive branded experience that welcomes, relaxes and energises the mind and body to prepare our guests for the perfect start to their journey.

Learn more

For passengers
Reliable operational delivery

Aspire are part of Swissport, a global organisation that prioritises process, quality and safety through procedural governance.

For more than 30 years we have provided premium lounge services to travellers from across the globe, provided VIP services, represented some of the worlds largest airlines, grown the airport lounge market significantly, assisted in the growth of membership platforms and have worked with some of the largest financial institutions in the world.

Learn more